Order Processing
All orders are processed within 1β3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
π¦ Domestic Orders: 3β7 business days
π International Orders: 7β21 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates may take up to 48 hours to appear in the carrier's system.
International Shipping
We proudly ship to customers worldwide.
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities. These fees are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete addresses.
Lost, Stolen, or Damaged Packages
Once an order has been handed over to the shipping carrier, responsibility for delivery transfers to the carrier. If your package is lost, stolen, or arrives damaged, please contact us promptly, and we will do our best to assist you in resolving the issue with the carrier.
Shipping Delays
While we strive to meet estimated delivery times, unforeseen circumstances may occasionally cause delays. We appreciate your patience and understanding, as shipping timelines cannot be guaranteed.
Contact Us
If you have any questions regarding your shipment or delivery, please contact our customer support team, and we will be happy to assist you.